DHL yesterday launched two new time-definite international express products in 12 countries acrossLatin America for intra-regional shipments and exports to the USA.
The new morning express delivery services respond to customers’ time-sensitive needs,empowering them with the choice as to when and at what time they want their urgent materialsdelivered, DHL Express said. The DHL Express 10:30 a.m. service covers deliveries to the UnitedStates while DHL Express 12:00 p.m. is for delivery services within Latin America.
The new offerings are now available for customers and businesses sending shipments to majorbusiness centres within Latin America and to the USA from Argentina, Brazil, Chile, Colombia,Ecuador, Guatemala, Mexico, Panama, Paraguay, Peru, Uruguay and Venezuela.
The services guarantee door-to-door, next day or second day delivery of documents andparcels. Additional service features for these services include the latest possible collectiontimes, pro-active delivery notification by e-mail, delivery guarantee, and dedicated operationsprocedures for priority handling.
“Expanding our product portfolio enables us to manage the growing number of transactions inthese markets. In perspective, international exports from Latin America are increasing at a higherrate than the region’s average GDP growth,” said Roger Crook, CEO of DHL Express InternationalAmericas.
“We listened to our customers and the old adage, ‘time is of the essence’ is the message weheard loud and clear. So, we are bringing to the table solutions matched with our local experience,global infrastructure and strong local connectivity footprint in Latin America.”
Both products will serve the steady growth of exports from South and Central America whichincreased by five percent in 2007 while the region’s real merchandise imports increased by20%, more than three times the global average in 2007, according to data from the World TradeOrganization.
