German special service provider for courier, sameday and emergency logistics, time:matters, iscontinuing its internationalisation strategy with the establishment of its first Asian branch in
Singapore. More Asian locations are planned for the near future.As the Asian headquarters, the new time:matters Asia Pacific Ltd. in Singaporeis responsible for on-site customer service in East and Southeast Asia as well as in the Pacificarea.
Following the establishment of European branches in Switzerland and Austria, Poland and theNetherlands, the new site in Singapore is time:matters’ first Asian branch office. Up to now thecompany has been represented locally by sales agents from the parent company Lufthansa Cargo inmore than 20 Asian cities. The number of time:matters’ own offices on the Asian continent is toincrease in the coming months.
CEO Franz-Joseph Miller explains the strategic background that contributed to the decision toopen the location in Singapore: “Our credo still remains to be present on site where our customersare active and their logistics needs subsequently arise. With the opening of our branch office inSingapore, we have laid the foundation for a stronger presence in the Asia-Pacific region in thefuture.”
With the establishment of the branch office in Singapore, time:matters is taking into accountthat the need for extremely fast, yet at the same time highly reliable logistics solutions isincreasing worldwide – especially on intercontinental routes – which particularly applies to theAsia-Pacific region.
Manufacturing processes that are characterised by the increasing outsourcing of individualproduction steps as well as the continual reduction of storage, also cause logistics – especiallyin the Asia-Pacific area – to be faced with new challenges with regards to speed and punctuality.
time:matters said that it orients itself towards these requirements, whereby the focus in theAsia-Pacific region is currently on the car-supplier and the high-tech industries. The operator’ssolutions for the transport of time-critical shipments, for example spare parts or electroniccomponents, are particularly useful for other logistics service providers.
Customers not only benefit from fast transport to other international economic centres andhighly flexible and customised special solutions. In addition, they also benefit worldwide from theextremely short established handling times at airports and specially authorised quick customsclearance processes.
“Our new regional headquarters in Singapore is staffed with real experts,” emphasised Miller.“These employees are not only familiar with the particular requirements that are characteristic forspecial and express logistics, they are also well familiar with the demands and special features ofthe different Asian markets.”
The Singapore office will be managed by logistics expert Andreas Loewenstein. The keypositions in the areas of Marketing & Sales,Operations & Customer Service, Account Management andProject Management have been filled by David Albeiceta, Sanjeev Wadhawan, Jason Mou andBarbara Haslehner.
