DHL Express Canada launched a partnership with Grand & Toy, Canada’s biggest supplier of officeproducts and complete business solutions, to offer courier services to small- and medium
enterprises and thus helping them streamline their daily operations.The new partnership is part of DHL’s strategy to expand its presence in the Canadian marketby opening street level retail stores through which to serve new and existing customers. Theagreement also includes the launch of new design and print centres to assist small businesses withtheir graphic design and printing needs.
The Design & Print Centres allow business owners to print everything from business cardsto promotional materials. They can select a design from a menu of options, or add an existing logo,image or word mark to their materials. All orders will be professionally printed, and can bedelivered to any location within seven business days.
DHL customers who miss their scheduled pick-up times during business hours can now drop offpackages at any Grand & Toy store as some locations remain open after 5 p.m. They can alsoprofit from DHL’s overnight, ground and international delivery services while Grand & Toyaccount holders are given preferred rates.
“The SME sector is one of the fastest growing segments of the Canadian economy with its ownunique characteristics. DHL has always focused on identifying our clients’ needs and tailoringsolutions that meet those special needs,” said Greg Hewitt, Senior Vice President of Commercial atDHL Express.
The new courier, design and print services are accessible to both account and walk-incustomers through any Grand & Toy store. Trained in-store associates are on hand to guide smallbusiness customers with the new services, allowing them to deal with their time sensitive shipping,marketing and other office needs from one convenient location.
