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DHL opens new Tokyo package drop-off centre for better customer service

DHL

DHL Japan has opened a new package drop-off centre in Nihonbashi, a business district in Tokyo,to offer a more convenient service to its customers.

The new centre was opened in the KNT Tourist Nihonbashi Sales Office under a businessentrustment agreement with KNT Tourist Co., Ltd., a travel agency operated by Kinki Nippon TouristCo.

The DHL Nihonbashi Express Center, where DHL account holders can now drop of documents andpackages, is located in the historic Nihonbashi area, Japan’s financial center and an importantbusiness district.

The large concentration of companies and proximity to the Shin-Nihonbashi Station and many otherJR and subway stations mean convenient access for customers to drop off shipments on their wayto/from work, as well as while shopping or during other leisure activities. The new Express Centeris expected to meet the anticipated high demand from not only corporate customers but also officeworkers, business travellers, as well as tourists who wish to send personal shipments to overseasdestinations, DHL Japan said in a statement.

Moreover, the centre is the first location in Japan to offer the DHL Simple Pack Service, aneasy-to-use service with a simplified fee structure. The DHL Simple Pack Service offers dedicatedenvelopes and boxes, the fees for which are not calculated according to weight but rather accordingto destination zone (Asia Pacific, America, or Europe / Other regions). These fixed fees are notsubject to adjustments based on monthly rate fluctuations in jet fuel surcharges.

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