German consumer parcel delivery company Hermes Logistik said today that it has won a Europeandelivery contract from US mail-order retailer Lands’ End. The value of the contract was not
disclosed.Under the deal, Lands’ End is using Hermes to distribute goods ordered in Germany, whileParcelnet, the Hermes’ UK sister company, is handling distribution in Britain.
Goods for German customers leave the European warehouse in Britain and the German warehousethe day after the order is received, are forwarded to the Hermes hub in Wiesbaden, and thendelivered to homes or one of the Hermes Parcel Shops for collection. From October 2007, goods willbe distributed from the new Hermes hub near Mönchengladbach. Hermes is also handling returnedgoods.
“Lands’ End is one of the most successful international mail-order brands,” commentedmanaging director Hanjo Schneider. “The resulting parcel volumes are correspondingly high and willgenerate further growth for Hermes.” Ulrich Kennemann, Operations Manager for Lands’ End GmbH(Germany), said the company had chosen Hermes to ensure rapid handling and delivery of goods.
