DHL has combined two of its successful divisions – in Canada and LatinAmerica – to boost profits in North America.
The company has appointed Roger Crook, CEO of DHL Express InternationalAmericas and recently-appointed president of Cladec, the Caribbean and Latin American expresscompanies’ conference, to head the newly-united region.
“Canada is a region of great importance for our business in theAmericas,” Crook said.
“One of my primary goals is to fully maximize its potentialtogether with that of Latin America, to turn International Americas into an even more profitableregion, through extensive market growth and by maintaining our already stable position as globalleaders.”
Unificiation of the two regions would boost customer service,Crook said, and develop best practice throughout the zone.
Crook replaces Ken Allen, former president of DHL Express Canada,who he said significantly increased profitability in the country and has now moved on to preside over emerging markets in the MiddleEast and Africa.
“I have no doubt that the unification of these two regions willsignificantly boost the quality of service we provide to all our customers. While it will enable usto develop our entire team with the best practices and experiences from both Canada and LatinAmerica,” Crook commented.
