GLS Poland has invested €2 million on some 800 new scanners for its couriers and branch offices inEastern Europe’s largest express parcels market. Customers benefit from improved tracking options.
The hand-held data scanners, developed in cooperation with IBM and Symbol Technologies,enable GLS drivers to transmit shipment receipt data to the central system using Wireless LANtechnology. The new scanners feature multi-coloured displays and high resolution cameras to recordelectronic signatures and also any damage to the shipment.
“Faster data transfer is not only important from the viewpoint of operating processes,”explained Zbigniew Ptaszynski, District Manager GLS Poland. “It is also convenient for ourcustomers who can get information about their shipments more quickly.”
The new equipment has been smoothly and successfully introduced into GLS Poland’s everydaybusiness since May. For the future, GLS is planning to make the data available in real-time on itssystem shortly after the scanning by using GPRS technology.
