UPS offers more online shipping management tools

UPS has unveiled new and improved online tools enabling customers to manage their internationalshipping activities. The main enhancements are better customised pages, online credit card payment

To address the needs of small businesses, UPS has enhanced the functionality of “My UPS” onups.com. Any registered UPS customer can have quick access to package tracking, delivery services,billing and international shipping forms specific to their preferred origins and destinations, allfrom a single web page at MyUPS.com®.  The new My UPS also is more intuitive, rememberingpreferences, drop-off locations, saved tracking numbers or a Quick List of frequently ordered UPSsupplies.

My UPS registrants can easily access, complete online and store for 90 days all the necessaryforms required for international shipping. International Forms help My UPS registrants, UPSCampusShip™ and UPS Internet Shipping users determine which forms are needed for a given shipmentand enables them to create templates for reuse.

In July, small businesses (and other customers) will be able to use a credit card to pay forinternational shipments. UPS also is enhancing its international billing options in UPS InternetShipping, UPS CampusShip and the UPS Shipping Tool to allow a customer to determine who paysshipping charges and who pays duties and taxes when processing an international shipment.

Shipping charges may be paid by the shipper’s UPS account, a credit card, the receiver or athird party while duties and taxes may be paid by the shipper’s UPS account, the receiver or athird party. Users can even split up payment for duties and taxes if needed.

For larger small package shippers, UPS is expanding the reach of Quantum View Manage™ from 23countries and 16 languages to 31 countries and 20 languages. Quantum View Manage is a visibilitytool that provides inbound and outbound shipment information for both domestic and import/exportshipments. The Imports feature, currently available in the U.S., provides access to UPS customsbrokerage data and clearance document images as well as tools (such as email alerts) to helpfacilitate customs clearance and compliance.

Beginning in July and throughout 2006, UPS will expand the Imports feature of Quantum ViewManage to additional countries in a controlled, phased deployment. The countries involved in thisexpansion include Australia, Austria, Belgium, Canada, China, Denmark, France, Germany, Ireland,Italy, Japan, Korea, Netherlands, Norway, Puerto Rico, Portugal, Spain, Singapore, Switzerland,Sweden, Taiwan, Thailand and the United Kingdom. The exact timing of country deployments is subjectto change depending upon market variables.
The Imports feature also is being enhanced in July to enable users to search up to one yearof Imports data and to provide shipment tracking from the Import Shipment Detail screen.

“Businesses of all sizes count on UPS to bridge the distance around the globe,” said DaveBarnes, UPS senior vice president and CIO. “Technology is the key to helping them demystifyinternational trade and optimize global supply chains. Over the last decade, UPS has investedbillions of dollars in technology to help integrate the three flows of commerce – boxes, bytes andbucks – for our customers. We must continue to innovate and move fast to answer the growing demandsof the global marketplace.”