DHL India has introduced “Follow me Track”, an innovative service that offers customers theconvenience of receiving proactive updates on the progress of their shipments.
By simply logging onto the DHL website www.dhl.co.in and registering their air waybill numbers,customers will be updated proactively on their shipments, from pick up until delivery. DHL providesthe customer updates via SMS, email or fax. Customers will be automatically informed about thestatus of their shipments at every checkpoint.
“This service is a part of our efforts to help customers get things done faster and morereliably. DHL constantly invests in new technology and innovation that are focused on deliveringexcellent service to our customers. Follow me Track brings a new level of convenience for ourcustomers in India, and this service is in line with the same quality of service that DHL providesworldwide,” said Chris Callen, Country Manager, DHL Express India.
