German parcel firm Hermes Logistik has launched a new B2C service targeted at small andmedium-sized companies. The operator aims to generate up to four million additional parcels this
year through the product.The new Profi Paket Service, launched at the start of February, is positioned for shippers withlow or medium volumes, and filled a gap between products for large-scale shippers and privateindividuals, the Hamburg-based firm said. Customers can use a special Profi Paket Service webportal to place orders, track shipments or return unwanted items.
“With our new service we are offering a service that is normally not available to shippers with1,000 to 50,000 items a year,” said managing director Hanjo Schneider. Target groups includeretailers and eBay ‘power sellers’.
In 2004, Hermes Logistik carried 192 million parcels, a 7.3 per cent increase, and had turnoverof €710 million, a rise of 20 per cent. Figures for 2005 have not yet been released but the companyhad been targeting a further 20 per cent rise in revenues. The company claims a market share of 32per cent in the German B2C sector and about five per cent for C2C parcels.