DHL today launched EasyShip Professional, its PC software shipping solution for small andmedium-sized enterprises in the USA. EasyShip Professional automates the entire shipping process
for businesses that prefer to use their own computer hardware, DHL said.DHL EasyShip Professional is a complete, stand-alone shipping application which can be installedon a customer’s PC to process shipments offline without a constant Internet connection to DHLservers. It automates the entire shipping process from printing waybills to tracking shipments andmanagement reporting. It also provides batch integration via data import/export utilities andreal-time integration through DHL DB Connect utility. The software programme offers a number ofspecial features, including:
— Easy storage and retrieval of address information
— Connectivity options to interface with computer systems to import/export shipment and/oraddress data
— Rating and service estimates: Shipment cost and transit times are displayed for eachshipment
— Track shipments by waybill number or customer reference number
— Send automated email notifications to customers at the time of shipment
— Enhanced reporting allows viewing and printing of summary and detailed activity reports
— 24/7 technical support
“As part of our campaign to improve and enhance the customer experience, we developed thefastest, most user-friendly shipment processing system designed for SMB business shippers thatprefer to work off-line using their own computer hardware,” said Michael Heilman, Vice President ofeCommerce for DHL. “We partnered with our customers in development of this product to meet theircritical shipping needs through a platform that provides seamless access to a full suite of DHLdomestic and international products and services.”
The DHL EasyShip shipping software family also includes EasyShip Connect, a software solutionfor low-volume customers; EasyShip Professional Plus, a combined software and hardware solution forlow- to medium volume customers; and DHL EasyShip Enterprise, a high-performance, server-basedshipping system that supports multiple shipping stations.
