TNT Mail UK has secured a contract with Lloyds TSB to handle over 100 million items of its mail.The deal will be one of the largest contracts awarded by a national mailer to a new entrant in the
newly deregulated postal market. Lloyds TSB joins other TNT Mail UK clients such as Sky,Caudwell Communications, Express Gifts, Booker and others operating under TNT Mail UK’s accessagreement with Royal Mail.This is a significant deal for TNT Mail UK and takes its expected volume for 2005 to over 500million items with hopes to exceed this volume as new clients come on stream. Lloyds TSB will beusing TNT Mail UK’s Premier service to carry out upstream mail services, giving it a 48-hourservice from collection to delivery. Lloyds TSB and the national postal company will also have acontractual relationship for final sort and delivery over the final mile.
Lloyds TSB is the UK’s fifth largest bank with around 16 million customers. TNT Mail UK ’ssister company, TNT Managed Services, already has a longstanding relationship with the bank todistribute internal mail between branches.
One of the factors that influenced the decision for Lloyds TSB was its trust in TNT’s capabilityand service. A further service improvement for the bank includes the tracking of all mailhandled by TNT Mail UK, from collection, to the point of handover to Royal Mail for final miledelivery.
Nick Wells, managing director TNT Mail UK, said: “TNT Mail UK continues to win blue-chip clientsin the face of stiff competition. This is a major win for us and we hope to grow our presencein this sector in the coming months. This win demonstrates that our offer of innovativesystems, an enterprising approach and competitive pricing, is attractive to customers and we lookto grow market share in other sectors.”
TNT Mail UK is the only new entrant in the deregulated postal market to also offer a business toconsumer end-to-end delivery service through its relationship with Express Dairies, with thepotential to reach six million households.